Shipping policy

SHIPPING POLICY

Processing Time All orders are processed within 1-2 business days. Orders are not processed on weekends or public holidays.

Shipping Time Thermora ships all US orders directly from our fulfillment partner. Delivery takes 5-14 days after processing. You will receive a tracking number via email once your order ships.

Shipping Rates Free shipping on all orders to the United States.

Order Tracking Allow 2-3 business days for tracking information to update after receiving your tracking number.

Lost or Damaged Packages Contact us at info@thermorarelief.com within 7 days of the expected delivery date.

Shipping Destination We currently ship to the United States only.